Urgent Care & Emergency

Urgent Care & Emergency

Trusted partner facilities, emergency contacts, and poison-control guidance for when urgent situations arise after hours.

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If an urgent or emergency situation arises when we’re closed, our trusted partner facilities are open and ready to help your pet.

Emergency

  • VEG Dublin — 380.235.6233
  • MedVet Worthington — 614.846.5800
  • OSU Veterinary Columbus — 614.292.3551
  • COVE Delaware — 740.481.2683

Pet Poison Ingestion

  • ASPCA Animal Poison Control Center — 1-888-426-4435
  • Pet Poison Helpline — 1-800-213-6680

Partner Facility Details

VEG Dublin — Veterinary Emergency Group (VEG) Dublin

  • 3800 Tuller Rd, Dublin, OH 43017
  • 380.235.6233

MedVet Columbus

  • 300 E. Wilson Bridge Rd. Worthington, OH 43085
  • 614.846.5800

The Ohio State University Veterinary Medical Center

  • 601 Vernon L. Tharp St, Columbus OH 43210
  • 614.292.3551

Cove Pet Care

  • 585 Sunbury Rd., Delaware, OH 43015
  • 740.481.2683

Urgent Care vs. Emergency Care – What’s the difference?

Urgent Care involves serious medical concerns where your pet requires prompt attention but are not immediately life-threatening.

Goal: To evaluate, treat, and prevent the condition from getting worse before it turns into an emergency.

Urgent Care Examples:

  • Minor cuts or scrapes
  • Vomiting or diarrhea that started recently
  • Painful ear infections
  • Mild allergic reactions
  • Limping or minor injuries
  • Anal gland

Veterinary Emergency Care is needed when your pet is experiencing a potentially life-threatening situation and requires immediate medical intervention where every minute counts.

Goal: To stabilize your pet, save their life, and provide critical interventions including anesthesia and surgery.

Veterinary Emergency Examples:

  • Difficulty breathing
  • Seizures or collapse
  • Severe trauma (hit by a car, deep wounds)
  • Poisoning or ingestion of toxic substances
  • Severe bleeding or choking

What if my pet has ingested something toxic?

If your pet has ingested a poison, medication, plant, or foreign substance, please contact a Pet Poison Control Center immediately. These 24/7 hotlines are staffed by veterinary toxicology experts who can quickly assess your pet’s risk and guide you on what to do next. Please note that a consultation fee applies, as this service provides rapid, case-specific advice that can make a lifesaving difference for your pet.

Pet Poison Experts will:

  • Assess the risk based on what your pet was exposed to, how much, and your pet’s size/health
  • Tell you if it’s an emergency or something that can be monitored
  • Guide you on immediate next steps before you even reach a veterinary facility
  • Work directly with your veterinarian to provide specific treatment recommendations for your pet

These centers maintain large, up-to-date databases on toxins including:

  • Human and veterinary medications
  • Household chemicals and cleaners
  • Plants (indoor and outdoor)
  • Foods toxic to pets (like chocolate, xylitol, grapes, etc.)
  • Insecticides, rodenticides, and more

Because toxin cases are very time-sensitive, calling poison control right away can save critical time and sometimes save your pet’s life.

Poison Control Contacts

  • ASPCA — 1-888-426-4435
  • Pet Poison Helpline — 1-800-213-6680

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